Bests & Worsts Reviews from Amazon

So, I just had a professional cleaning service do a deep clean of my house. They did a great job. Then, just for kicks because I just bought it and I want to try out my new toy, I mopped the hardwood floors in my house. No disrespect to the cleaning service because they did their best, but this mop pulled up the ground in dirt and grime that a traditional mop couldn't hope to touch. The bright white mop cover came up dark brown after just one pass! I'm super glad I bought this, and I'm really glad I bought the extra covers because I could easily use multiple covers during a cleaning! At first, I thought that the cord that came with it was excessively long, but now that I've used it, I'm glad it has such a long cord because I was able to reach my whole house with minimal cord movement. The only unfortunate thing is that the handy cup that comes with it to fill the reservoir does not store on board and I can see myself losing the cup over time. Not enough to reduce the rating, just an observation.