1,141
people found this helpful, as of 2023
ranked #8,240 most helpful
out of 571,544,897 reviews
★★★★★
Great light, Fantastic Customer Service
Great light, but the handle is breaks easily. I just turned it gently, and it broke off. This is a major product flaw. I am waiting to see if I can get it replaced and will update this review if they exchange it for another one.
I just changed my product review from a 1, as I felt that the breaking of the arm was a critical failure. The company immediately emailed me and sent out a new one. So I am upping this to a five star, as the product is great. Their customer service is fantastic, amazing. Hopefully they will change the arm ending to be stainless steel, to prohibit this failure on future production runs. However, their excellent customer service and great product certainly deserves five stars.
November 2016 · Unknown · verified purchase