Bests & Worsts Reviews from Amazon

This is a neat product that simplifies life. For years we have had the dilemma of trying to grab one napkin, and pulling out a bunch of them, or knocking them out of the holder. To make matters worse, many napkin holders must be filled to a very specific point to work correctly. I've had various napkin holders over the years, none of which I was ever completely satisfied with...until now. SimpleHuman is no newcomer to taking on kitchen & living products that historically are hard to do right. They have perfected automatic trashcans and automatic soap dispensers. Their commitment to their customers is accompanied by commitment to corporate ethics and environmental awareness. I own a lot of their products and, while all of them have been expensive for their respective type, all of them have been built to a standard that exceeds the competition. This Napkin Holder follows that tradition of excellence. Constructed of high-chromium stainless steel and a durable plastic, the unit looks good and uses durable materials. This means the cosmetics will hold up, as well the functional capability. This product is backed with a 5-year warranty to prove it. The concept used is simple: using a jointed arm with a specific amount of balance, it creates enough down-force to keep the napkins neatly in place, but is light enough to allow you to pull one napkin out without it disturbing the rest. And while simple in concept, correct execution is difficult. For example, SimpleHuman used a rubberized material on the base to give grip, but a harder plastic on the top arm, to allow slip. These little details are what makes this product so effective. Napkin type WILL come in to play to some degree, as will the ANGLE you remove these napkins from the holder. Most napkins work, but I find heavier weight ones work the best. The napkins used in my video are made by Vanity Affair (they are the nicer napkins that I always thought were expensive until I found them here on Amazon for not much more than bargain brand ones.) The super cheap napkins that are super thin and very rough do not work quite as well. As the images on the product sticker note, a puling upward angle should be used for correct operation (straight outwards or straight up will not work as well.) While SH says this will hold up to 75 napkins, it completely depends on what you are using given how thickness and ply can vary greatly. Once you get used to operation, you will be able to remove just one napkin with wet hands, without getting other napkins wet...to date, this is the only product I have used that allows this. Overall, this is another great product from SimpleHuman that simplifies home life. I highly recommend this Napkin Holder.