Bests & Worsts Reviews from Amazon

The tv has excellent picture quality and was pretty easy to set up. However, we were disappointed in Amazon’s shipping and customer service. Counted on fast shipping, but the tv arrived outside of the stated delivery timeframe. It took 8 days despite the claim of free one day Prime shipping. It was 4 days after the tv shipped before it arrived. Plus, since delivery required a signature, and tracking indicated incorrectly that the package was “out for delivery “ I ended up waiting all day for the tv to arrive. Then, waited again the following day. The result of my chat with Amazon customer service was an offer of $5 for the error. My last big ticket purchase here.