361
people found this helpful, as of 2023
ranked #62,857 most helpful
out of 571,544,897 reviews
★★★★★
Update: Over all happy with purchase
Updated: Sept 11, 2020. Changing to 5-star rating for two reasons, the outstanding customer service, and receiving a replacement that is working 100% the way it should. There were many emails back and forth to try and get my ring 3 working. After trying all possible remedies customer service sent me a new ring 3. I installed it 2 days ago and it is up and running without any of the problems I had in the past. So if you do have a problem rest easy knowing the Ring backs up their product and will make it right.
Here's the pros/cons for me. Great picture quality and night vision are the pros, motion detection is really the only con I have. Even though I have set up the detection for the 5-15 feet range and have blocked 3 of the 4 areas you are allowed to it is still picking up traffic going by on the street which is about 40 feet from the door. Short of putting up a wall on my sidewalk (which I am sure the neighbors would love) I do not see any way of fixing this. I notice that many other reviewers have the same problems with setting distance and motion detection. Not sure if Ring will/can do a software fix for this but they should. So I guess that annoying detection is better than none at all.
August 2020 · Electronics · verified purchase