Bests & Worsts Reviews from Amazon

My wife and I looked at a lot of microwaves before deciding on this one for our new home. We wanted a commercial microwave because commercial microwaves are: * easier to clean (that's what "NSF" approved means) -- less nooks and crannies for dirt and crumbs * harder to break -- the hinges, handles, etc. are pretty solid * more reliable -- this microwave keeps count of its usage by how many *hundreds* of times it's been operated. It's meant to stand up to being used many, many times a day and keep working Commercial microwaves like this one also don't have turntables -- they rotate the microwaving mechanism internally. No turntable = easier cleaning, less to break, and less sloshing of your food. We liked the NE-1054F because it still had a digital display / digital time buttons for accurate entry, and it has a light that stays on while the food is cooking and when the door is opened. This microwave is customizable -- if you read the manual, you can turn off the beeping (which is annoyingly loud) after cooking is finished, and you can go into "program lock" mode that makes it easy to just hit one button to start cooking. However, only giving this 4 stars since there are some quirks to this microwave. You have to have recently opened/closed the door to start cooking -- if you wait too long after closing the door, then the buttons don't work until you open/close again. Also, we ran into one issue where we heated some uncovered sauce for too long, and the steam caused the microwave to overheat / go into a safe mode. It basically seemed dead -- no buttons, no lights, no nothing. Left the microwave unplugged for a while, and it went back to normal operation after it cooled down. But the manual wasn't too helpful in this case, and we weren't sure what was going on. UPDATE 5/12/13: It turns out the overheating happened because sometimes the fan wasn't running properly. Looking inside the back grille with a flashlight showed a small piece of foam with sticky backing that was interfering with the fan blade. I managed to extract this with a coat hanger, a screwdriver, and a lot of patience, and now the fan runs properly all the time. So... still a decent microwave, but possibly some quality control issues at the factory. UPDATE 11/2/14: Have had the microwave about 1.5 years, and it's still working great. No issues other than the initial piece of loose foam reported above.