Bests & Worsts Reviews from Amazon

I don't own this unit but use it at a hospital where it serves in the break room of a department of around 50 people. As such it gets alot of use and isn't well taken care of. Still it seems to perform without any issues for over the two plus years it has been here. It is solid and probably weighing 50+ lbs. I particularly like the turn knob which enables dialing in the desired cook time quickly and without fuss. Despite not having a turntable it seems to heat quite evenly. The absence of all those other seldom used features - timer, power level setting, one touch buttons, etc. - I see as a positive. There is another one of these units in the hospital cafeteria where it is subjected to the general public abuse of countless patient visitors and hospital staff who don't give a damn about another's property. It has been rock solid reliable for over 3 years. At least in a commercial restaurant, the employees are trained and motivated by the owner not to abuse the equipment. Three years in a hospital is easily the equivalent of ten years anywhere else. The manufacturing label on the two units indicate they are made in Thailand, not China. Update 2/10/13 - Finally bought one for home use. Very pleased. Only issue is that dial markers can be hard to see when selecting cooking time. There isn't a cooking time display above dial as shown in the Amazon product picture. Update 9/6/13 - All units hospital and mine still operating without any issues. Update 9/25/14 - All units still functioning perfect. No cosmetic wear on the chrome plated handle. The stone cooking surface is not even stained. Update 2/24/16 - All units noted above still functioning perfectly.