Bests & Worsts Reviews from Amazon

I have been using this product for the past 3 weeks - satisfied with the overall look and efficiency. The noise level is higher than I had expected and it seemed like the left fan was blowing air out instead of sucking it in... but still overall, this is better in venting efficacy than the 200 CFM microwave vent we were previously using. My disappointment has been in the digital display - a couple of weeks into use, the last digit seems to be missing it’s top half - so a nine would display as a five or an eight would look like 6. I did not expect that to give out so soon! Planning to reach out to the company to see what they can do about this. Will update rating based on that. Follow up: Spoke with Calvin - very helpful and quick about sending a replacement display unit; something about the display unit I had on my vent hood possibly was missed in QA testing. I was not too happy about having to replace this after the fact because it is a little tedious. There is a you-tube video to assist and it is doable, but in general no one expects to have to do that post-installing a brand new appliance. It also takes some skill to get it aligned as perfectly as the company installed unit. It would be ideal if this piece was tested thoroughly before being installed on the unit. For the vent issue, Clavin suggested that I remove the damper on the unit (the piece where the vent pipe attaches; the piece that swivels open or closed when you turn the hood on/off). This again, this is information you want BEFORE you've finished installing the vent and cabinetry around the hood/vent. This update cost me more money and some repair work to my cabinetry. This is information that should in my opinion, be included in the installation manual. While I feel strongly about both of the issues I had, I am only taking off one-star because I feel like the vent hood is doing the job I expected - I can fry in my kitchen and not feel like we've fumigated the house with oil! Also, most cooking smells are eliminated - if you like to cook / stir fry with red onions, you will still smell them - I feel this has more to do with the onions than the vent though. The other