249
people found this helpful, as of 2023
ranked #115,039 most helpful
out of 571,544,897 reviews
★★★★☆
Unbelievable. - Updated!
Normally I don't review the service under the product, but this is ridiculous and I have to believe it reflects somewhat the quality of the product.
I've ordered this item twice (yes, twice) and both times I received it, the dome that you're supposed to place your head under was cracked and broken. Two things:
1) A quality product wouldn't suffer damages of this nature twice
2) Amazon should know how to package things to prevent this kind of damage
After examining both of the steamers I received, I realized the dome is made of cheap, brittle plastic and I can see how it would easily break. I'm done trying to make this work; even if I were to receive an intact unit, due to the quality of the product I'm nervous I might easily break it myself. Onward to the Heutiful Hair Steamer I guess :-/.
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Update on this review. The seller contacted me after posting and offered to ship the hood only! Joy of joys, the hood arrived undamaged and after using this a few times (I waited until I wanted to to start doing my "summer hair") I can finally review the product itself. So, thank you to the seller for taking care of this issue for me.
The steamer was easy to assemble overall. Just a few components that needed to be snapped together and you're ready to go. I will say that this product does still feel a little flimsy to me; however, my friend has the Heutiful steamer and having compared the two, I'd say they're about the same in terms of the quality of the construction.
On to the actual performance of the product. Overall, I have to say I love what it's done for my hair. I can definitely see a difference in the moisture of my hair and the overall look of my curl pattern. I have A LOT of hair (waist length when straightened and THICK) and I'm able to fit all of it under this steamer for the most part. Filling the cup to the max line results in about 15 minutes of steaming, which seems to do the trick although I will say I wish it lasted for a full 20 minutes. Overall, I'm pleased with this product and you can't beat the price!
