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ranked #4,247 most helpful
out of 571,544,897 reviews
★★★★★
All Owners that are having any sort of connectivity trouble or hardware issues with stability, please read!!!!!!
Ok, I was in the same boat as many other negative reviewers here. I couldn't get the Smart WIFI Web Based Setup to work, then the router started to loop and then it would randomly reset/reboot on its own. Now, I am not a network tech or even in IT but I do know my way around most electronic devices. These symptoms that others had written about were the same that I was now experiencing with this brand new router. Heck, I couldn't even make it to the setup page to try and update the firmware because of the hardware resetting/rebooting every 10-45 seconds.
Stepping back for just a moment, this reminded me of a 12v audio/computer installation that experienced similar problems/behavior. Our 12v in car PC would have instability and random reboots/random hardware failures. After many hours testing each component in the setup as well as checking each wire in the custom harness, a ROOKIE, yes a ROOKIE got his multimeter out and tested the source power (where the harness was hooked to the battery/distribution box) and the destination connections (where the harness lead into the car PC) and as it turns out, the voltage was below 10V, causing us to realize that we used the wrong gauge wire. We essentially used the bare minimum wire for the installation and whenever the in car PC would have a load on it (cold boot), the voltage would drop just enough to cause issues. We beefed up the power line considerably and all was well after that.
Why the heck do I write a router review that includes a story about a 12v car PC? Cause the same problem is here:
The Linksys label on the bottom of the router calls for a 12v 2a power supply. I checked the power supply that this NEW router came with and low and behold, the darn thing is rated for 12v 0.5a. This router will NEVER work properly without the correct power supply. I got a power supply from my LED strip parts bin that was rated for 12v 3.0a and plugged it in (same barrel connector). The router immediately came online, downloaded its updated firmware immediately and went online within 1 minute. I have only had this router for two hours since the power supply was corrected and I have had NO issues as of yet.
To all of the folks that still have this router and are having any intermittent connectivity issues or having setup issues, check the power supply label and see if it is 12v 2.0a or higher. If it is not, replace it and hopefully that will solve your issues. Keep in mind that you may need to complete a factory reset with the new power supply and go through the setup process (as noted in the forums and manuals). If your router still is NOT working after correcting the power supply and redoing the factory reset & setup, then you may truly have a defective unit.
June 2016 · Electronics · verified purchase