232
people found this helpful, as of 2023
ranked #128,808 most helpful
out of 571,544,897 reviews
★★★★★
Wrong size or defective, perhaps? UPDATED: Company fixed their mistake.
I was really excited about this based on other reviews, but it appears I may have received a defective item. The package said to open immediately and to fluff out, and to not allow pets on it while it expands. I've had this experience with memory foam mattresses, so I knew what to expect. Mine just never expanded, however. It has been 48 hours and it still looks collapsed. Also, the dimensions for the jumbo did match the stated dimensions at all. The measurements were closer to the dimensions stated for the large bed. I finally gave it to my 80 lb. Labrador this morning, and he chose his 2 year old bed that I got from TJ Max for $18. As crumpled as that one is, it is still fluffier than the new jumbo bed. The other reviews seem positive though, so perhaps I just got the wrong size or a defective bed.
UPDATE: the firm saw my review and sent me another bed. This one is much larger and matches the dimensions of the jumbo. My pets all love to snuggle together, and I am thrilled to have a bed big enough to accompany all of them. I would say to take the risk and purchase this bed. If you have an error in shipping and receive the wrong size as I did, the company will fix their mistake. I have added a new picture to let you see just how big this bed is. All my pets love the new one and I was able to get rid of all their tiny individual beds. My house is so much tidier now and my fur babies are happy!
August 2017 · Pet Supplies · verified purchase