Bests & Worsts Reviews from Amazon

So originally I received a faulty French Press plunger. But without prompting, the owner messaged me promising a new replacement and refund. This alone deserves 5 stars. The French Press works great except for the faulty plunger. It has kept my tea/coffee warm and I got a lot of compliments at work. I will update this review when I get the replacement. I'm sure the new one will have no problem. Also, the price is very competitive compared to other French Press of the same caliber. Highly recommend just because the owners actually care about their customers. We need more caring businesses like this one, so I say let's support them!! Update: the owners kept their words and delivered a new French press. It works great with no problem. I'm still it daily after all this time. It keeps my coffee hot. I take my time when drinking coffee and when I come back for a second round the coffee still has steam coming out. Highly recommend!!!!