Bests & Worsts Reviews from Amazon

I have two German Shepherds, so I could vacuum every day and not keep up with it. I have tried virtually every "pet hair" vacuum on the market with various results. I was very pleased with how this vacuum worked. With other so-called pet vacuums I may have to go over an area two or three times to get the hair up and this got it on the first sweep - even in places where was heavy (the favorite lying down places). The canister is also large which is a big help. I had a Shark vacuum, which I loved, but it died and the model had been discontinued. The new pet version worked well, but the canister was so small I would have to stop every five minutes to empty it (German Shepherd shed a lot!). The only other thing I would note was the retractable cord did not do a great job pulling out as I moved and the machine came unplugged a few times. This may have been because of the unnatural way I had to hold it to keep the handle on. I am editing my to give HUGE kudos to Bissell's customer service. I had a minor problem with my vacuum which would have impacted my review. Since this is a Vine voice review item, I cannot return it. I reached out to Bissell and not only are they going to send me a new one, they sent me a prepaid return label with instructions to use their fed ex account to have it picked up right on my house. By contrast, on Amazon Prime Day I *bought* a Hoover model pet vacuum cleaner. It was from a third party seller and they would not replace it. Instead I had to destroy the cleaner by cutting the cord, taking pictures of it and sending them to them to get a refund which took 14 days. Go with Bissell - they stand by their product!