Bests & Worsts Reviews from Amazon

Normally I wait for at least several months experience with an item before reviewing it, but the outstanding customer service from Century deserves an immediate acknowledgement. I now how have 4 of these timers, 3 are functional. The original order was for 2 which is how they are packaged. Straight out of the box one failed to advance the time. The pass-through switch worked but the timer did not. Rather than return them I first sent the seller an email describing the issue. Less than 5 minutes later they responded with an apology and a promise that a replacement item would be sent the next day with a tracking number - which it was. It arrived from CA to the east coast 3 days later. (My email was sent at 9 PM by the way.) The replacements work fine. Two followup emails came from Century. One the day of shipment noting that both new timers had been tested and the second 3 days after receipt asking if things were satisfactory. This level of seller responsiveness is unusual and should be acknowledged. Specs: 3 prong, non- polarized & grounded. Size: 3 1/4 in long, 2 1/4 in wide, 1 1/4 in deep. Dial 1 5/8 in diam, Weight 3 1/3 oz. Electrical tolerance: 15A @ 125V, 1875 watts - tested. (Tungsten is less - 8 amps - not tested) Minimum time setting 30 min. A pass-through switch is located on the side to manually turn on the device plugged into the timer. Settings are: black dial is night, white dial is daytime. (The product title does not mention , that it's a "mini-timer" but the fine print in features does as does the product carton.) The plug is at the bottom of the timer and does not obstruct the lower outlet if inserted into the top one. Timer is operated by pressing down buttons around dial for the desired ON period. If buttons are up the circuit through the timer is turned off. [Note - timer is shipped with all buttons down.] A lip edge on each button must be pulled up and some force is required. It's best to rotate the dial as the buttons are pulled up so that the buttons to be pulled are at the sides of the timer to gain maximum leverage but it can be done with a fingernail. It's the smallest timer I have ever had which is good from a space viewpoint but the numbers on the dial are therefore extremely small and for people with less than excellent vision are difficult to read. My experience so far with the working timers has been good. An update will make note of problems, if any.