Bests & Worsts Reviews from Amazon

We have had the Spa-N-A-Box for about 3 days. We were worried about the ease of setting it up, because neither of us is extremely handy, but it went up great, and anything we weren't sure about, we called on. Customer Service for this company is GREAT!!! After filling, we thought we would have a long wait, outdoor temp is 60, and the water from the hose was the same. It was up to 90 the next morning, and yesterday afternoon was 98, so we got in! It was wonderful, but couldn't wait for the full temp of 104. It felt almost too hot when I got in this morning, but the temp drops a bit when you get in, with it open, and the bubbler going. When I got out, it was 100 and felt really good! The construction is mor heavy-duty than the pictures look, and it is very comfortable! I was afraid that it would need more cushion on the bottom, but it was fine, and we have it set up on the patio (cement) with a patio carpet under it. That is only for esthetics. Now I want to find some mineral salts, for a therapeutic effect. I am glad that the company said no chlorine, as I hate chemicals. This is a great little spa for the price, and giving us an idea how a big one will be, if we decide to get one later on. Not sure about keeping it running all winter (Colorado), perhaps move it to the basement? Hubby loves it too, and he was the skeptic! Updated: We still love it! I mistakenly added too much chlorine, looking to save a buck and reading spa forums. I called Oceantis CS and got GREAT assistance! The gentleman I spoke to expained how to open the pump unit and I discovered that the probes were corroded. I was going to buy a new unit, but had to have hip surgery and so now can't get into or out of the spa without possibly damaging my hip. :( Very sorry to let the spa go, it is almost like new, except for the heater/pump. I had chlorinated water circulating with a submersible pump all winter and it is sparkling clean! Do not do this with the heat/pmp attached! The outside of the spa is wonderful and sturdy. The liner is great if you follow directions and keep it clean as well as using the manufacturers' recommended chemicals. The spa does lose heat as other people have said, but I used it year around in Colorado, and didn't plan to stay in for an hour, although my son and his girlfriend did! :D The solar cover and the inflatable cover are great, although the solar cover lost some of the metallic layer the second year. Altogether, this is one of the best items I have ever bought, and if my hip recovers to the point that I can use one again, I'll buy another! Oh, we also added some insulation under the liner and between the liner and the spa sides. And as far as what one person said about having to be a mechanic to use this, that's hogwash! I am a 65 year old woman, I admit I can use tools if I need to, but I took it down and put the insulation in and put it back up in an hour. If you follow the directions and only use what is recommended by Oceantis, this spa will last years!