Bests & Worsts Reviews from Amazon

I had been looking for a bookshelf for a very long time when I came across this one. I was so excited about the price and the way it looked that I didn't bother looking at the reviews (shame on me) before I ordered it. After the order was already processed and the thing had shipped, I found some of the reviews and was actually really scared. Everyone said that it was cheap and weak and wouldn't hold anything. Some even said it fell apart as they were trying to stand it up. Needless to say, I was a little worried. When the box showed up (2 days after it had originally be scheduled to be delivered) it was really beat up and torn in several places. I was worried that it had affected the pieces inside it was so bad. I don't know if that happened with UPS or what, but it was the worst condition I have ever had a package show up in. Thankfully, the pieces were unharmed and I started trying to put the thing together, only to realize, that the hardware was missing. I don't know if it was because the box was so damaged and it had fallen out or if it had just been packed without it, but I was kind of upset that I couldn't put it together. I contacted the Furinno customer support line on the instructions (which were practically in shreds by the way) via email and told them that the unit came without the hardware. I honestly expected to have to go out and buy the hardware myself, but I felt they should know in case it was a packaging issue on their end. I got an email back within an hour asking me the order number and the unit model number and they told me they would send the hardware out at no cost to me and apologized for the inconvenience. I got the hardware a few days later and was able to FINALLY put my shelf together, which was when the real worry began. As I was assembling it, I was really worried about it all falling apart like most of the reviews had said. But I was very surprised at how sturdy it actually was. It was easy to assemble and it actually works perfectly for what I need it to! I know it's bad, but I even tried rocking it a few times to see if any movement or slight bump (I have two kids who play in the playroom where my shelf is) would cause it to fall down. It didn't. I am actually very happy with this product and have attached a picture to show what it looks like put together with all my books on it.