231
people found this helpful, as of 2023
ranked #129,734 most helpful
out of 571,544,897 reviews
★★★★★
Great product/customer support
I ordered this for the obvious reason to save water. As a male gets older, he needs to do the "liquid" flush more often.
It's important to heed what they say for tank clearance...ours barely made it! But with EXCELLENT customer support, (I was able to speak to the inventor himself), they were able to walk me through the adjustments.....Problem is, it didn't work on the small flush....my old water valve would not allow the tank to fill enough to do the job. I was advised to order their HydroClean water valve ($9.00+s & h), which is adjustable, so you can raise the level of the water in the tank to work the short flush.....this means you'll use a little more water on the long flush, but most of us don't use that that often. I only ordered one of the water valves because I wanted to make sure it would all work.....and IT REALLY DOES!!!!
The bottom line here is that, with their customer support (who all spoke perfect English, located in Illinois) were so great and helped me work through the problems. I installed the HydroRight on both toilets and have a HydrClean on order for the 2nd one.
I highly recommend the product.
PS. The people that wrote about their problems, most likely did not let the product support people help them.
October 2009 · Tools and Home Improvement · verified purchase