Bests & Worsts Reviews from Amazon

Updated: I would give the product 3 stars (detailed review below) but Anker's customer service is so good that I would give them 6 stars, so average is 4.5 stars rounded to 5 stars. You'll need to find a product that's right for you, however, you can never go wrong with a company like Anker who takes so good care of its customers... ------------ Design and build quality excellent. No complaint. Durability we'll find out sooner or later. Battery life also exceptional, great job Anker. Call quality is great. In terms of noise cancellation, this is a closed design earphone without active noise cancellation, if you cant understand this, dont bother reading the rest of the review :) Pairing with iphone xr was a disaster but I got it work using the "putting them back to back" trick... My real issue is with the sound. My current wire headphones: Sennheiser HD598, Bose Soundtrue On-ear, Sennheiser IE80, Denon C710K, Creative Labs Aurovara Air (which I absolutely love more than any other), and Apple EarPods. My current wireless headphones: Airpods Gen1 (I lost one earbud which is why I bought the Anker); Sony WI1000X which I use for air travels. I'm not comparing this $89 pair True Wireless earbuds to the IE80s, which is obviously not fair. I'm also not comparing this with the Aurovara Air, which has a different design. The problem is that I dont know what I can use to compare. The resolution seems to be fine, with "fake grains" which is common in over-engineered headsets or speakers. The compression of bluetooth obviously didnt help either. The sound stage, well I dont know how to describe it.. it sank into the bottom of the ocean and can never be found. The real problem is that it doesnt matter which profile I pick out of the app, I couldnt get out a pleasant sound. Is the Apple Earpod superior when it comes to sound quality? Not really. However, it produces decent sound that you can listen to for hours and not feel like going insane. I think same thing applies to the BeatsX which has terrible sound but doesnt make you uncomfortable. The Liberty Air 2, unfortunately, didnt achieve that. When you try to get good sound of a budget headphone by over engineering everything, it usually doesnt end up well. The bottom line is - I'm keeping these because they are so comfortable and easy to use and have an in-ear design - which is what I absolutely need for my 3 - 4 hour daily commute - I dont want to spend $250 for the new AirPods pro and this is excellent for its price. However, I still want to write this review because what Anker (one of my favorite companies) claims to be "rigid diamond-coated drivers produce sound with flawless accuracy" is simply not true. The accuracy is terrible which is ok for this price point, just use a different angle to highlight the product.