Bests & Worsts Reviews from Amazon

It's impossible to not compare the Zune to the iPod so I'm not even going to try, but let's get one thing out of the way right quick: Anyone who calls the Zune an iPod killer needs to have their head examined. Let's not forget that there are many people who have invested hundreds or thousands of dollars into iTunes music, so they're pretty much iPod customers for life(as Zune customers will be if they choose to use the Zune marketplace, but more on that later). And in case you haven't noticed, the iPod is a pretty darn good device. The Zune doesn't really offer anything that should have iPod+iTunes users jumping ship, but it does offer a compelling option for those looking to purchase a product like this for the first time or iPod users who have chosen to continue to buy CDs instead of digital albums. The first thing you'll notice after purchasing the Zune is that if they ever gave away some type of award for product packaging, the Zune would probably win it. The brown portion of the Zune box slips off to reveal a compartmentalized box inside that includes the Zune, the docking cable, stock earbuds, the Zune software, the token cheap felt case, and the documentation. Onto the Zune itself. Even at 30 gigs it's a bit longer and thicker than the 80 gig iPod. It is substantially heavier but not to a fault. Those looking to use an MP3 player for active use will probably want a flash player anyway. Where the Zune holds a big advantage over the iPod however is the rubbery-plastic finish. Whereas the iPod's glossy finish is a magnet for fingerprints, the Zune's rubbery plastic feel attracts virtually no fingerprints, and when it does they simply wipe off. The screen accumulates them quickly, and while a thin plastic film coating is included, it has some large text on it, so you might have to invest in a third-party screen protector. Bummer. The control pad has been often maligned for not being a scroll wheel, but I don't understand why. Is moving your thumb around in circles really THAT intuitive? Onto the software. It's a bit dissapointing that the Zune doesn't simply intergrate seamlessly with Windows Media Player 11 like most MP3 players now do. Instead you'll have to install the dedicated Zune software, which is essentially Windows Media Player 11 in some new clothing and with the Zune Marketplace built in. There have been many reports of hiccups installing the new software, so beware. It seems I was lucky. Once you do get the software going, syncing your music library to your player is a breeze, with a transfer speed of about two seconds per song. As I said, the Zune software is essentially WMP11 with the Zune Marketplace included. The first time you enter the marketplace the software will ask you for your Windows Live ID. This is where one very cool perk comes into play if you are an XBox Live user. When you login with your ID, your Zune Marketplace account automatically links up with your XBox Live account, so you can share your Microsoft Points you already have across both services! Very very convienent. Unfortunately, that may be the highlight of the Zune Marketplace. Graphically, it can't hold a candle to iTunes and is pretty darn ugly. Users can't review albums, and it as of yet doesn't offer anything besides music(this is probably going to change very very soon). I don't even use an iPod and I like browsing the iTunes store to see what's new and read user reviews. I couldn't imagine using the Zune Marketplace for anything except buying an album. But even that wouldn't be advisable, since the music you purchase on the Zune marketplace will work ONLY on the Microsoft Zune and nothing else. So until it starts offering TV Shows and movies, the Zune Marketplace is a major dud. This is where the real treat comes in, once you get your music onto the Zune and fire it up for the first time, many of your initial doubts will vanish. The screen is large, bright, and the background is fully customizable. The interface is a huge breath of fresh air after using the stale Artist>Album>Song system on iPods and Creative players for so many years. Instead, Artist, Album, and Song are listed horizontally at the top of the screen, and as you move the cursor over each option all of the items spill out down the substantial screen, with thumbnail album art included! When you do choose a song, the album art for that song dominates the screen, and the sound quality is excellent. You can easily adjust the volume by pressing up-and-down on the control pad, and scroll through the song by pushing left and right. So music playback is a huge "hit", but how about the video? The format support is pretty limited, and while the Zune software will convert just about anything, the playback format of converted videos is pretty poor. It was also a puzzling move for the Zune to have a 16x9 screen but only support 4:3 resolution. The stretching of the picture doesn't really take that much away, but it seems a bit pointless. One handy feature is that the control pad will re-orient the controls for the Zune when you hold the player sideways. One last thing, you might have noticed I haven't even mentioned the much-hyped wi-fi feature. Why? Because it's practically useless. Songs received via wi-fi transfer can only be played three times within a three day period, and songs by some artists(such as the Rolling Stones) won't even transfer at all! The wi-fi capabilities of the Zune certainly offers exciting possibilities for future firmware updates, but they're certainly not present now. So that's it. The Zune offers nothing that will have seasoned iPod+iTunes users jumping ship, and it certainly' won't kill the iPod, but the exceptional physical design, vastly superior user interface, and wi-fi possiblities in the future warrant a serious look by shoppers.