342
people found this helpful, as of 2023
ranked #68,658 most helpful
out of 571,544,897 reviews
★★★★☆
Doesn't charge well - Customer Service Makes Up For It
Returning this product because it does not charge that well. This is my first unsatisfactory review for Anker and that makes me a little sad.
Update (four stars for the service) - AnkerDirect reached out to me directly to offer a replacement device. I told them thank you but I'd already returned the device and received my refund. They offered me another device, free of charge, that would work better with the device I have. Super impressed that they not only reached out without being asked but that they took care of the issue despite Amazon taking the return. I will be keeping these guys in mind for future needs.
February 2018 · Unknown · verified purchase