Bests & Worsts Reviews from Amazon

I received my Trekology pillow today and found that it has a slow leak. I inflated the pillow as instructed (not overly full), and after an hour of being inflated I was able to notice the pillow was slowly losing air. After another hour the pillow was deflated so much that it would have been useless. I really like the feel of the material, size and weight of this pillow, but was disappointed that it was losing air to a point where I would have to re-inflate a few times throughout the night. I have emailed the company about this issue and will hopefully have a reply and replacement soon. Update: I received an email back from the owner of the company not long after I contacted them. He was very friendly and professional. Not only did he apologize for the malfunction of my original pillow, but he sent me two replacement pillows. I judge a company by how well their products are, but also the way they treat their customers. This company has gained a customer for life. My new pillows both are functioning perfect. Like I mentioned with the first pillow, the feel and comfort of these pillows are excellent. Quality at an affordable cost. Thanks Sherman and Trekology.