Bests & Worsts Reviews from Amazon

I did a LOT of research before buying a diffuser. I was initially very happy with every aspect of this diffuser, it exceeded my expectations! The first floor of my home is pretty open and around 900sq ft. I could smell my essential oils that were being diffused in every room. It was great! My daughter loved the colors and we would put it in her room every night. I love that you can turn on the lighting function even when you're not diffusing. It would diffuse on the low setting for 9-10 hours without refilling! I cleaned the unit daily according to the instructions. After 2 months it shut off in the middle of the night and that was it. It doesn't beep, it does absolutely nothing. It's been too long to return. I've tried absolutely everything with no luck. I lost the user manual so I have no way to contact the company. I've searched online and cannot find a company website or anything with their info. I'm so disappointed. I loved this diffuser, but certainly expected more than 2 months worth of use! If I am able to find contact info for the company and can get a replacement, I will happily update this review to 5 stars. I guess time will tell. Buyer beware. *** UPDATE*** After posting this review the seller reached out to me via email. I was very happy to see that not only do they pay attention and read their customers reviews, but also that when they see a problem they address it. They asked for my order number and with no questions asked they immediately sent me a replacement diffuser. I did not have to return the broken one, which was great because I had already gotten rid of it. The new diffuser arrived within about a week and so far it has been working great. After the first one stopped working I bought a different one because I absolutely loved diffusing essential oils. The other one I bought is nicer appearance wise (it is wood and glass and just looks better in my opinion) but it is much louder than this one. This diffuser is so quiet you wouldn't know it was on if you didn't see the mist coming out. My daughter has been keeping this one in her bedroom at night and I LOVE that I can turn on the lights without running the diffuser. She loves the way the light colors fade in and out and they seamlessly flow from one color to the next. It's very relaxing to her. If she's sick or having problems sleeping I can diffuse essential oils, but most nights it's used as a nightlight. One MAJOR benefit of this diffuser is its 500 ml water capacity. Most diffusers I've seen have around 100 ml water capacity. This diffuser truly can double as a humidifier. Before I bought this diffuser, I tried putting essential oils in our humidifier when someone was sick. That backfired when the oils started to literally eat through the walls of the humidifier. I definitely don't recommend doing that unless your humidifier specifically states essential oils are safe to use with it. I applaud this company for their incredible customer service. I plan to look at other products they sell because I feel this is a very trustworthy company and they stand behind their products. I didn't have to answer a million questions, or send in my broken diffuser to be repaired. They simply confirmed my address and sent me a brand new, perfectly working diffuser. Thank you for your awesome customer service!