Bests & Worsts Reviews from Amazon

This is my first experience with a Western Digital hard drive. I purchased the 1 TB Passport drive as opposed to others mainly because CNET awarded its Editors' Choice for the 2 TB model ( which was not available for sale when I placed my order). I am currently using the WD SmartWare (version 1.5.4.5) that comes with loaded the device. Pros: Smart form-factor. Very small and sleek for a 1TB drive. USB powered ( just plug it into your USB port). No need for a power cable or bulky ac adapter. Makes for true portability. Impressive USB 2.0 speed during my initial back up of 131 GBs worth of files/content. Automatic file backup feature One USB cable( supplied)supports both 3.0 and 2.0. Surprisingly quiet and runs fairly cool too. Excellent customer support. I called twice and spoke to well trained/professional technicians. Cons: WD Smartware software. Surprisingly so-so for this cool little device. Not as intuitive or slick as I had expected or read about. (Am wondering if I would be better off deleting the Smartware software altogether.) This version of Smartware is not very flexible and doesn't include a full system backup( system image)feature. I had to install another application to create a system image ( Luckily WD provides a free copy of an application called Acronis for its customers--however I had to call customer service to learn about this application and be told where to find it on their support page. Automatic backup feature only works while your system is idle. Based on my overall user experience with this device to date ( only a few days) I am somewhere between a 3.5 and 4.0 rating. If however portability with incredible amounts of storage capacity ( the next model goes up to 2Tbs !)in a pocket size device is your main priority--then I don't think there is anything else currently on the market that beats this device in that regard.