206
people found this helpful, as of 2023
ranked #154,005 most helpful
out of 571,544,897 reviews
★★★★★
D R E A M Printer!! BYE HP, CANON & BROTHER!
Works great, simple, straightforward design. Sturdy. Easy to unbox & set up. Before setting up CD WiFi, ensure printer is ON (bc it will do Energy Saving on its own and turn off). Also, when unpacking, be sure not to touch the little brown cork paper pick-up wheel even once for half a second or it will get oily and won’t be able to pick up paper. Huge paper holder tray!
A Message to Canon, HP & Brother: y’all have been a monopoly and gotten waaaay too big fer yer britches!! All ur printers and Customer Service personnel suck. HP now thinks it can DICTATE that you will order their ink CONSTANTLY and won’t let u take advantage of cartridge refilling services like at Costco. Canon’s PDF maker and ADF are absolutely worthless, BUT they give u a bunch of unnecessary software that slows everything else down. These Big Three printer companys’ CEOs are sitting around in the Bahamas with their mistresses while numbskulls run their businesses and products into the ground. They couldn’t care any LESS about their customers being bilked and spending half their lives on the phone with Customer Service trying to make their ever-more-cheaply made products perform basic functions.
UPDATE: February 2020 - STILL LOVE THIS PRINTER.
If it ever loses its WiFi scanner connection (like after a power outage), you may get a popup message in Chinese on your computer screen (do not panic), plug the printer into your computer via the USB cord and simply goto the website and download the latest printer driver (maybe even save that to your desktop for future quick access). After the driver is installed, you can remove the USB cord.
One time my print jobs were getting hung up, so I had to go into Control Panel under Devices and re-choose this printer, like it lost the right printer selection.
They used to have 1 Year Tech Help, but now it’s only 90 days. I highly recommend getting the Extra Warranty.
June 2019 · Office Products · verified purchase