Bests & Worsts Reviews from Amazon

The new Plantronics Voyager Legend is a big winner for comfort, battery life, and background noise cancellation. If you've used a Voyager before, you know how well it performs at cancelling background noise. Let me give you a quick summary of how and why I use my headset. I purchase at least two to three bluetooth headsets per year for work and personal use. My job entails me working in service provider Headends where we have anywhere from 20 to 80 racks of servers, routers, and switches with fans and air conditioners blowing non-stop. I talk on the phone for work on an average from three to six hours at a time supporting maintenances and troubleshooting service outages on conference calls. I must have bluetooth headsets that eliminate background noise so that my listeners could hear me clearly and that have a speaker that is loud enough for me to hear them without asking them to constantly repeat themselves. I'm also driving around a lot since I cover the entire Southern California Region of my company. I currently own and use the Voyager Legend, Voyager Pro+ (two of them), Jawbone Era, and Jabra SP700 (older speakerphone). I have and use all of them because my mood changes for comfort and need for talk time may vary, hence why I have two Voyager Pro+ headsets. There has been times where I need to be on the phone longer than the six hour talk time of the Voyager Pro+, so the second handset is charged and ready for me to switch it out. Now to my comments on the build of the Voyager Legend. I love that it's very simular to the form factor of the Pro+ with minor design changes that in my opinion make the headset more comfortable and easier to use. The changes I noticed right away were that the piece that sits behind your ear is a little shorter in height where the bottom of that piece used to sort of hook under your ear from the Pro+. I also noticed that the same piece is less wide which is more comfortable for me since the Pro+ actually felt a tad heavier. The buttons and controls feel much better with the addition of the voice command button that sits on top of the boom mic (I wear my headset on my left ear, so it will be on the bottom of the boom if you wear it on your right ear), the answer/hang up button at the rear end of the boom (where it is on the side of Pro+), and the volume switch, power switch, and charging contacts are on the rear of the headset. After using it for two full days and at one point six hours of continuous use, the comfort and functionality feel great and the callers on the other end were able to hear me clearly with the sound of the background noise at work at full blast. I would have normally had to change headsets after six hours of use, but with the extra hour of battery life, it makes working longer easier. Now for the things I do not like: Plantronics decided to use a proprietary magnetic charger with this headset. The charging cable is 11 inches edge to edge, but realistically 10 inches after you plug it in. You can't plug it directly into the wall or a surge protector on the floor without it sitting on the floor. You'll have to have some kind of USB charger on your nightstand or USB extension cable to your desk if you want it within reaching distance. Also, when there is an incoming call, it plays a polyphonic chime that you cannot change and sometimes delays the answering of the call. I have the headset paired to two phones. My personal phone is a Samsung Galaxy Nexus i9250 running Android Jelly Bean 4.1.1 and my work phone is an older Verizon Droid Incredible running Android Gingerbread 2.3. Plantronics as an App called MyHeadset and all I could say about it is that is crap. All it offers is a recording memo and it displays the battery life when you pull down the notification menu on the phone. Like I said... meh... The things I do like are: Best noise cancellation as you would expect from the Voyager series, excellent call quality and volume to both parties, dedicated voice command button, the ability to say "answer" or "ignore" when incoming calls come in, and extended battery life. Now, there are two other Apps that I have not had a chance to use yet which are the Plantronics Vocalyst (which you register on their website and use the included code to create an account to manage emails, record reminders, hear newsfeeds and dictate social network updates) and Vocalyst SMS Reader (which is supposed to do what it says, read back SMS messages through the headset). I will update my review once I have had ample time to use them. I overall love the new headset with the minor design changes and superior call quality. I am starting to recommend to all my colleagues which already own multiple Voyager Pro+ and Voyager Pro HD's. Who knows, if I like it even more, I'll buy a second one as a standby unit.