Bests & Worsts Reviews from Amazon

Unless you are like me and forget all about the emails you sent to them about it once already and do it three times cause yeah.. LoL But seriously. My husband has been cleaning pools for 9 years. He's used a couple brands of net, and while this one wasn't the one he REALLY wanted (cause that one was REALLY expensive and did NOT include a warranty), he actually really likes it. We've had it a little over 2 years and the net started getting holes in it, as they all do, so it was time to replace it. Before it started getting holy (haha), We never had anything slip through the mesh of the net. It's fused at the weaving so it won't slip and slide and create gaps like other nets we've seen/used do. We would like for the scoop to be more scoop like and less thick lipped, but it does its job, and does it well. And we've had weight in it. Uncovered pools come spring are just covered in leaves and debris on the bottom. So you add soaking wet leaves, some times drowned animals and tadpoles... You get a nice work out lifting that heavy mess out. I simply answered 4 questions (really easy one's too, and none about what's wrong or how it happened) and will have my new net, totally free (even free shipping) VERY soon. (Will update this once it arrives). It's now June 28, 2020. They said I will have it in 2 weeks, though probably sooner. I wish getting warranty replacements on everything was this easy. ************ UPDATE Received the new one today. In perfect condition. 5 days. Way to go!