Bests & Worsts Reviews from Amazon

Ok, so I will admit I was pretty upset with a few things when I originally reviewed this product. However, after talking with customer support through e-mail (was kinda expecting it to happen on here but it is ok) I decided to change my review. I won't say all that I said in my previous version of my review, but I will say that they have an excellent customer support and truly do care about the customer and doing what is right. She was very kind and helpful to hear me out. In the end, I gave some ideas and support that is encouraging them to make improvements to this product beyond its current state. So take notice and look towards higher quality stuff. I see them improving it already! I got a full refund, but I am sincerely thinking of looking into buying the new and improved version. I want to know when it is released because I am excited! I will change my review to five star when I see improvements made.