Bests & Worsts Reviews from Amazon

I really wanted to like this speaker, I'm a big fan of Anker products. Received this speaker yesterday afternoon, I was able to pair it up with my Samsung Note 8 no problem, downloaded the Soundcore App and that's when the problems began, the app told me that there was a newer version of firmware available for download and install, I attempted to upgrade the firmware 6, 7 or 8 times with my Note 8, no luck, just kept going around in circles so I'm returning it. Anker, make sure everything is good to go before you release a product, I couldn't find one ounce of documentation on this new model on your web site, very frustrating. 5/28/19 Update - Anker quickly reached out to me after my review and sent me a new unit that had working firmware, this thing is now awesome, I have several Bluetooth speakers that I have collected and the Motion+ is by far the best, the sound is clear at any volume without distortion, it is my new favorite speaker. Thanks Anker!!!