Bests & Worsts Reviews from Amazon

FINAL UPDATE (#2): I am updating this review after getting to examine a 3rd pair of earbuds and finding that they were completely trouble free. I have kept all previous reviews below for completeness sake. Quick version: I got a bad pair, but I was quickly sent a replacement, and have used a 3rd pair. The 2nd and 3rd pair worked flawlessly (the first pair were clearly not the “normal” quality) so I feel compelled to update my review based on this. I also discovered that if you have a wireless charger (like one you use with your phone), you can rest the charging case on that wireless charging pad and they charge! That’s so convenient. I am also finding them to be very comfortable and I enjoy the sound. Great for the gym! UPDATE 1: TOZO contacted me by email and sent me a new pair of earbuds. These earbuds indeed work fine and don't have any issues at all. I think TOZO understands the importance of reviews and very much wants people to give them good reviews. I would say they are even a bit aggressive about their customer service. They were always incredibly polite and professional, but they wanted to be sure I got the second pair to try. I can appreciate their hard work in trying to make sure that I walked away with good things to say about the product. I have now given this 4 stars because the final product works great, but the fact that I got one that seems to be way too susceptible to interference won't allow me to give it 5 stars in good conscience. Bottom line: - first product worked well except for drops - but they were so frequent in certain places it was maddening - second product worked like a charm and does not seem to have any of the dropping issues - they want to be sure you are happy so the customer service was lightning fast and with no questions asked - If you are looking for a relatively inexpensive pair of Bluetooth wireless earbuds, give these a try. ORIGINAL REVIEW: They pair easily, have a nice charging case, and seem to have a good battery life. Unfortunately, they drop signal 3-4xs per minute. I did a bit of troubleshooting to make sure it was the earbuds and not the device. I paired it with several devices and the earbuds always dropped signal. I then paired all of the devices with several other bluetooth headphones and speakers I have (including an Echo). All of the devices played flawlessly through all of the speakers without dropping signal. However, these drop regularly. Sometimes it will go for a minute or two without dropping, sometimes certain places seem to make it worse, but, overall, it happens several times per minute. It makes an otherwise decent pair of earbuds unusable. I will return these.