Bests & Worsts Reviews from Amazon

I upgraded to this after having the same old spring mattress for 13 years (waaaay too long). I've had it for around a month. I'm not a mattress expert, but I saw a lot of conflicting info in the reviews about the feel and firmness of the mattress so I'll provide my take on this. The top layer of the mattress contains a cooling foam material. When you touch the mattress directly, you can definitely feel the heat being pulled away from your skin. This is awesome for people like me who can't sleep when a mattress is too warm. As far as firmness goes, I would describe this mattress as soft, yet "supportive." In case this is not clear, that is a compliment, not a dig, and I don't think it should deter those looking for a firm mattress. I have chronic lower back issues and was afraid it might be too soft. That is not the case. This mattress is incredibly soft and comfortable on the top layer which is great for back or side sleeping. The lower foam layer is more dense and supportive which creates a nice supportive feel that allows the curvature of your body to sink into the mattress slightly while not putting your back and joints into uncomfortable positions. This is not a memory foam mattress so it bounces right back when you push against it. In my mind this helps it keep its form and support your back nicely. I got the Queen for around $450 during Black Friday sales, and would absolutely buy it again. I would even pay full price for it knowing what I know now. Note: Some people complain about gross chemical smells with these bed-in-a-box mattresses so I was very mindful of that. This mattress is of amazing quality, and there was absolutely no smell from the moment I opened it.