Bests & Worsts Reviews from Amazon

I received my machine, followed the set up directions, and the machine will NOT power on. I have tried 3 outlets and no luck. I'm not very impressed right now! **UPDATE** The customer service was fantastic! They sent out a new machine and it has been perfect since. I put the unit in my bedroom because it doesn't really make a lot of noise, so my sleep is not interrupted and I experience clean air. My allergies have seen a dramatic improvement at night! Thank you tot he Levoit Team for being so responsive!