Bests & Worsts Reviews from Amazon

Having used the Lenovo Thinkpad, the Samsung Galaxy Tab 2, the Acer Chromebook and now the Samsung Chromebook 3, I know that the Chromebook is superior to the other devices. It is less "touchy" than the Thinkpad, which I found too sensitive to touch. It is almost the same size and weight as my Galaxy Tab 2, plus has the keyboard, which I LOVE! The Acer is similar but bigger and heavier...not benefits to me. I have one HUGE suggestion for anyone who needs apps from Google Playstore like I did. My device did not come loaded with the Playstore App but I had researched enough to know it was capable of using it. After hours of experimentation on my own, I finally called 1-888-891-0696. They gave me their Chromebook reps, who told me I had to call Google to get the necessary update. I called 1-844-613-7593 and was told that they used to handle calls regarding the update but they no longer do, so directed me back to Samsung. This time I called 1-800-SAMSUNG and got a rep that told me they are not capable of doing Google updates, only Google can. She happened to ask did I have any updates that needed attention on my device. Being new to the device, I wasn't sure, but she walked me through it and in fact I did. IT WAS THE GOOGLE PLAYSTORE APP that I needed!!! Problem solved! Just look down near your photo in the box for the update sign. Once I completed the update and downloaded the Playstore App, I was able to get the Brother printing app I needed, as well as others that I commonly use. Hope this review can save others from the initial hassle I endured because the Chromebook 3 looks terrific in any other way.