Bests & Worsts Reviews from Amazon

I've had the A11 Master Emerald for 2 weeks. Literally zero complaints. It's very worth the $$. I moved into a new apt with 1300 sqft of hardwood floors and some tile and was previously using a Dyson V7 animal. When I ordered this it was a little gamble because there were zero reviews at the time, but I'm thoroughly impressed. The A11 comes with 2 batteries but fully charged I've yet to run out of 1 battery on the entire place using the soft roller attachment. The LED light is really a nice feature ... something not even the $600 Dyson has ... and it makes me want to do a quick sweep of an area more often because the lights are bright and at an angle to show you dirt across the floor. I liked that the soft roller is included in the A11 while Dyson charges $90 for it. The brush head for carpet works performs equally as well as the one for hardwood floors. Really it's just appreciated that the A11 comes with all the attachments you could need and you don't have to pay extra - thoughtful ones like the bendable crevice tool for the car or the multi-angle tube that makes the other attachments more efficient to use. Using this to dust, especially doing shelves quickly or around electronics and cords, keeps everything looking cleaner. The attachments with max power mode work really well for this. On both regular and max modes, the A11 is without question quieter than the Dyson V7 I was using or my sister's Dyson V8. I apparently didn't notice how loud the V7 was until I got the Tineco for comparison. Build quality of the A11 is good. It feels sturdy but not heavy to where it's tiring to use. I don't anticipate needing customer service but my hat is off to them. They emailed me right away thanking me for my purchase and asked for any/all feedback. I read some other reviews as they cropped up. A couple comments about the "small" dustbin ... I guess if you're vacuuming up an entire box of cereal or you have a shaggy St Bernard and haven't swept in a week this might be a problem. I empty the dustbin after a couple passes through my floors and it has a ball of dust and hair flying around but there's no loss of suction. This is a really quality product even before taking the price point into account and what the alternatives are. If somehow you find reason enough to return this I'm sure the customer service will help you out. Overall the A11 is highly recommended. I'm a 30 yr old guy not ashamed that I like keeping my place clean(er) with this