Bests & Worsts Reviews from Amazon

Update: 3/24/2023 - It’s now been 5 years since we purchased this Capresso and we’ve had very few issues. We now run oily beans, I rarely clean the grinder chute. The black circular piece that is screwed into the top of the grinder broke where it is screwed in, we glued it and it works fine. It is starting to show its age a bit and sometimes doesn’t grind the full amount of beans for the quantity specified. But it is a very inconsistent issue. It has done well rumbling down the road in our class A motorhome during the past18 months of full time RV living. So I’m ordering a new machine for our house and will leave this one in the RV. I’m also upgrading the review to 4 stars given the life of the product (relative to grind and brews, a generally problematic appliance). Update: 3/14/2020 - Just passed the two year mark with the Capresso and all is working well. I’m sure I’ve jinxed us now 😊. Everything I wrote 2 years ago holds true so we do not use oily beans in the machine. Original review: I have just ordered my second Capresso 464.05 -- in 18 months, hence the three stars. We have owned several blade grind Cuisinarts, 2 Krups (KM700 series) and the Capresso. It's been our experience that these machines, on the whole--regardless of manufacturer, are trouble prone and last about 2 years. But we love the coffee and the convenience so willing to put up with the expense. Pros of the Capresso - like the Krups, the grinder is not in the same compartment as the water so there is no residual steam to clog the grinder. Easy to clean and unlike the Cuisinart models, does not require daily cleaning. Glass carafe pours well, no drips. Keeps coffee hot. Low profile so it fits under our cabinets and does not produce steam (that was a big drawback of the Krups). I find it to be quieter than any blade grinder -- I don't know why people are surprised that grinding coffee beans is loud. Burr grinder works well and sets different grinds easily. Cons of the Capresso - doesn't handle oily beans as well and requires more cleaning as a result. Glass carafe has a divot in the handle that collects water in the dishwasher so one can get baptized if you don't remember to turn the pot over and drain the water when removing from dishwasher. Controls are a little confusing for the less tech savvy (like my spouse). Biggest complaint is that the heating element/thermostat died without warning after only 18 months. Doesn't seem to be easily fixable (we did replace heating element in one of our Krups). This time, I bought the extended warranty for a whopping $6.85. I'm sure we'll use it. I did look at buying the 487 Capresso which has an oily bean setting but the grinding mechanism was more complicated. With these machines, I feel the less complicated, the better.