Bests & Worsts Reviews from Amazon

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379
people found this helpful, as of 2023
ranked #57,913 most helpful out of 571,544,897 reviews
★★★★☆
Outstanding Customer Service
This charges my phone at half the speed of the charger that came with my phone. Sometimes you can set it on the disc and it will start charging and other times you have to move it around, take it on and off the charger to get it to start charging. More than once it has lost its charging connection in the middle of a charge. The only time I was using it was when I went to bed because it takes so long to charge. Nothing like putting your phone on the charger before you go to bed and waking up 6 hours later and your battery is at 28% because it stopped charging in the middle of the night. It is for that reason I won't use it anymore. Besides being so slow to charge it is very unreliable. Update: After posting my review Anker reached out to me with questions and suggestions to try which I did. Anker determined that I had a defective charger and promptly sent me a replacement which has worked well for me. I have never had a company reach out to me to troubleshoot a problem and then take care of it so quickly. I am truly amazed and impressed with their outstanding customer service. Thank you Anker!
January 2018 · Cell Phones and Accessories · verified purchase
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