259
people found this helpful, as of 2023
ranked #107,805 most helpful
out of 571,544,897 reviews
★★★★★
Please Read This Review - It's Important!
I originally wrote a review of this product that was one star for the product and 5 stars for
the company and the way they handled my issue.
Basically the problem was that the original transmitter would not hold a charge and would
not pair with my headset. I contacted the company and they sent me (in two days) a replacement
transmitter, no questions asked! I thought that this was very kind of them, but the second one
wouldn't pair either. After some back and forth they determined that the problem was with my head
set and so they sent me a different type transmitter that did pair with my device.
This transmitter works flawlessly and I am very happy with it and the ease with which it pairs each and
every time I turn on the TV.
I want every one out there to know that I have no connection with the company, I'm not paid to say or
write this, but I must tell you that Tao Tronics is a first class outfit. They went out of their way to make
this right as expediently as is possible. It seemed to me that their only concern was my satisfaction and
for that I am grateful.
Thank you so much Rosie and Efrain for your help and support throughout this issue. I will always recommend
your company to anyone who asks. It's rare to find a company these days with service like yours.
November 2015 · Unknown · verified purchase