Bests & Worsts Reviews from Amazon

I am very satisfied with this grill; I have also given it as a gift to a relative who also loves it and uses it frequently. Some of the problems described here (not hot enough, etc.), in my opinion, stem from improper use. Like any grill, you have to let it warm up, before plopping quarter pound hamburgers on it. My daughter over-cooked chicken breasts on it(they looked great (grill lines, etc.) but they were dry)--so the comments here about the heating element not working are simply not true. I love the glass top that contains spattering; I also line the bottom of the grill (when cooking) with aluminum foil to make clean up easier. The grill itself is something of a pain to clean, but I put mine in the dishwasher and it comes out great. This grill performs very well, but you have to allow sufficient time for the heating element to get the grill hot and choose the correct heat settings in connection with what you are cooking--not exactly rocket science, but judging from the reviews here, some people obviously find this challenging.