Bests & Worsts Reviews from Amazon

Bought this for the basement, which used to sit around 70% humidity in the summer. Arrived on time and in great shape. Pro's: 1. It works extremely well to remove the humidity. I was advised to get the biggest unit I could. This was indeed good advise. It brought the large basement down to 50% humidity in short order and is keeping it there. 2. The pump function is super. Very well thought out. Exit is from the back, which is great. You push the special fitting (with hose) into the back of the unit and it automatically senses you want it to start pumping. No settings to fiddle with, it just knows. So nice to not have to empty the bucket. 3. The unit is attractive 4. The digital readout of temperature and humidity is great to have. 5. The controls are easy and intuitive. Con's: 1. It cycles way too often. I don't understand why it does not wait until the humidity has increased to a certain level, say 5% above your setting, then run till it is 5% below. That way it cycles less. Right now, it turns on when its just barely above the setting and turns off when just below. It cycles about every 3 or 4 minutes, runs for about 4 minutes, then shuts off, only to turn back on 3 or 4 minutes later. Since the fan is loud, its really distracting. No way to adjust this setting that I can find. 2. The fan is quite loud. Not much you can do about this and every other unit I have owned suffers the same issue. I would guess since that is the basics of a dehumifier. i.e.run a big fan over a coil. Just be aware you are not going to be able to listen to mozart while this thing is on. 3. Even if you turn the fan to the low setting, it does not remember that the next time it fires back up. Right back to hurricane strength. On the whole, its a good unit. Followup - September 2013: The unit suddenly stopped working after about 12.5 months. Bucket full light/alarm was on, even though I don't use the bucket. Nothing I could do to make it realize the bucket was empty. I called customer support and they were great (yes real people, located in the USA). After confirming that, indeed, nothing could be done on my end and that there was no service techs in my area, they agreed to give me a little grace on the 12 month warranty window and sent me a new one. It arrived about two weeks later and I was up and running again. This is a class outfit folks. I can't recommend more highly.