Bests & Worsts Reviews from Amazon

I SO wanted to give this item a 5 star review. This table is beautiful. Simply elegant in both its design and functionality. The flames are way more than adequate and so far the ignitor device seems to work perfectly. A couple small issues kept me from going gaga beyond expectations. The table arrived seemingly undamaged as I was there to personally inspect it when it came from Amazon via UPS. I found no visible damage on the shipping container. Upon opening the box as instructed, I noticed that the wicker on one corner was damaged on the underside. No biggie. I applied a little Gorilla Glue and it seems fine. Not at all discernible from above. However, when it came time to flip the table right side up, a one inch scratch in the black glass in the same corner became evident. Bummer. I also ordered the three piece accessory kit directly from Outland Living since it shipped free. Thankfully the owner's manual pre-indicated a crucial step to install the glass cover support brackets before tipping the table right side up. However, it was very unclear as to exactly where these brackets were supposed to be mounted. There were two obvious sets of holes on each wicker end piece that seemed the likely place and both brackets DID fit there. Nope, wrong. After turning the table upright it became very apparent that the end-caps are way too far apart to support the length of the glass cover. I have since been under the table a half-dozen times with a flashlight and cannot for the life of me find any other placement holes that would be functionally appropriate. What's up with that? Finally, the table cover is obviously of very good quality. It is however a VERY tight fit if you decide to cover the table with the glass wind break and the glass cover on top of it. I can’t imagine that most people would not do this. A slightly larger cover would make it much more functional in my opinion. All in all, a terrific purchase. I should note however that three days after my table was delivered the price on Amazon dropped from $699.99 to $469.99! I know I should have been annoyed, but I just couldn't resist snagging another one for the front porch! Lol! It's supposed to arrive this Saturday. I guess we'll see ... Update (01-22-2021) Finally getting to update this. The second Outland Living firetable arrived in flawless condition! Also, the instruction manual had been updated and solved the question of where the proper location to mount the glass-top brackets should be attached. THANK YOU! However, in the months since writing my first review the issue of the tight fitting cover has INCENSED me. It has actually become a major deterrent to using the table since it should be covered when not in use but is such a freaking hassle to put on and take off. You know it's an issue when Outland Living has to put in the owner's manual "Trust us, it will go on." What were these people thinking? DO YOURSELF A FAVOR AS FOLLOWS: Order the glass wind break and glass cover direcly from Outland Living. You'll save a bundle on shipping. But do NOT order the cover from them. Instead, order THIS cover from Amazon: SHINESTAR Fire Table Cover for Outland Living 401 Outdoor Propane Gas Fire Table, 44 Inch Heavy Duty Waterproof Rectangular Fire Pit Cover, Black See: https://smile.amazon.com/gp/product/B07Y35C577/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 Be sure to read the reviews for this cover, it is a little larger and infinitely more practical. TRUST ME, you won't regret it! We have had night after night of pleasure on both our back patio and front porch enjoying this table while reminiscing about the past and contemplating the future. All brought together in the present with an exceptional fireside experience in Rochester, NY. Despite the issues, it remains one of my best purchases in years. Enjoy!