395
people found this helpful, as of 2023
ranked #54,227 most helpful
out of 571,544,897 reviews
★★★★☆
I've been using it for years. It works. It's also easy to turn off auto-renewal.
I've used Norton virus and PC protection for years. It's now Oct. 2022 and I just renewed it again. I've found no reason to switch. It works, protects me from attacks, and is easy to use. I run a manual full-machine scan once a week. I've never encountered a virus having gotten onto my machine.
This particular product auto-renews, which some commentators have found intrusive. I do, too. It's very easy to turn off, however. After you install the product go to the "My Subscription" area of your Norton.com online account. Look for the product you've just renewed and are using. There will be a link on the line immediately below its heading allowing you to turn off the auto renewal. You'll subsequently see a screen asking you to state reason why you turned off this feature. I chose "I don't want to automatically renew", clicked "CONTINUE" at the bottom, and the feature was turned off. Simple.
The installation of the product, as I was already using Norton 360 from last year, took all of two minutes, and then a reboot of my PC. Now I'm protected for another year.
As I noted, I've been using the Norton suites for years. It may slow my machine a bit when I'm browsing, but I've found via using TASK MANAGER to examine the CPU usage that generally Chrome is hogging the memory, not Norton. And it may slow the boot-up of my desktop a bit but, again, it's a small price to pay for online security and I don't find it annoying.
I feel completely protected by Norton; my experience has informed and validated that feeling. No complaints.
Note (from Nov. 2020): I renewed my Norton subscription last month. I still had a couple weeks remaining on it and yet, after I renewed, the expiry date didn't adjust to add on those two remaining weeks. I was miffed. Logged on to the Norton site and eventually learned (through a chat session with a rep and also a subsequent call) that LifeLock bought Symantec during late 2019 or 2020 and has a policy of not adding on the remaining days when you renew the subscription. This seems underhanded to me. Anyway, I called a rep and he quickly adjusted my expiry date to include those extra couple weeks remaining on my previous subscription.
Be warned: either wait until the day of expiration to renew or, if you renew earlier, be prepared to waste 30 minutes or so slogging through the LifeLock customer service system to claw back the remaining days. The annoyance was not quite enough to induce me to cancel my subscription. If this sort of thing keeps up, however, it will be.
LifeLock reps, if you're reading this: be honest in your operations. You tried to steal 4% of a subscription I'd already paid for. That's dishonest.
October 2019 · Software · verified purchase