Bests & Worsts Reviews from Amazon

I've had a bunch of headsets from Plantronics (including the Voyager Pro and Legend), Jawbone, Blueant and Motorola over the past decade or so, and this one is probably the best I've tried overall. It is relatively small, is lightweight and is very comfortable (yeah, I really do forget I have it on my ear) and sound quality is excellent. Talk time is at least 7 hours (several times I've talked for a couple of hours during telecons, and it still tells me I have 6 hours left... thanks for the bonus hours Plantronics!). In fact I don't think I've ever run it down in a single day, and since I plug it in every night, I never really have to worry about its charging status. Range is at least 50 feet or so, including outside of my stone/stucco house when I leave my work phone inside the house after business hours. Pretty impressive. But make sure you turn it off when you take it off. I've been outside the house when my personal phone rang, and couldn't figure out why I couldn't answer the phone... when I actually had answered, but the headset 40 feet away in the house had picked up the call, so I couldn't communicate with the caller until I pressed the speaker button. So why only 4 stars? Because the voice recognition can be a bit iffy. When a call comes in, the headset politely asks me if I want to answer or ignore. When I clearly say "answer" in a normal tone of voice, it almost always ignores me. When I say "answer" in a slightly louder tone, it usually ignores me. When I yell "answer" in a voice that would definitely cause people in a room to frown, it responds about half the time, When I scream at the top of my lungs, holding the headset flush against my face, it usually picks up. But not always. This problem makes using my voice to answer the phone pretty much impossible in any public place. I also have some issues getting it to start a voice command sequence. I push the button in, and it boops back at me, and the phone's voice command sequence is supposed to start. Sometimes it does, sometimes it doesn't. I never had this problem with a Jawbone Icon, and I've had 3 or 4 of those. These aren't major problems, but they are enough to knock off a star. Nonetheless, I would still buy one of these again, before I'd buy another Jawbone Icon (the Icons don't stay on my ear as well, the earloops are always falling off, sound quality and range aren't anywhere near as good), or Motorola (the Moto booms break really easily if you put the headset in your pocket). It is more comfortable to wear than the Plantronics Voyager Pro and/or Legend. Overall, a very nice product for the Amazon price.