Bests & Worsts Reviews from Amazon

I have a 54"x36" wooden table that I wanted to protect from damage by our young children, but it is a nice piece of furniture that I didn't want to hide under a tablecloth. The many different dimensions offered by the company did not match my table so I planned to buy the next-larger size and cut it to fit on my own as suggested by other commenters. I was hesitant to do this because I knew if I made a mistake making the cuts I would then be unable to return the cover for a replacement or refund. I contacted the seller to explain my concern, and they were extremely understanding and helpful. The representative instructed me to purchase the next smaller size (which was actually less expensive) and then to immediately follow up with an email to her that specified my order number and the exact dimensions that we needed for our table. To get the custom service, I had to make sure to order the product directly from their warehouse and not from the Amazon supplier (which was also less expensive--along with free shipping!). She gave me very clear details about how to make the order this way. I followed her instructions, and 2 weeks later the product arrived--and it was cut perfectly! They did a far better job than I could have ever hoped to do on my own. The rep warned me that they would leave it a few millimeters long on either side as it was likely to shrink slightly in the first few weeks. I haven't noticed any significant "shrinkage" ...but the cover fits well and looks great on our table! It's high-quality material that stays in place, is easy to clean, and I haven't noticed any scratches or clouding in the 2 months we've had it so far. The level of customer service they gave us is sadly a rarity these days and it was very refreshing to work with a company that was so eager to fulfill their clients' needs.