Bests & Worsts Reviews from Amazon

I absolutely love this system. I purchased it through Amazon for my home, wanting something similar to my business cameras, but in a smaller price range. I had looked to update my cameras at my bar and was quoted over $3000, so when I bought the Zosi system, I was prepared to be underwhelmed. Amazing clarity and the night cameras were 100 times better than my "commercial" system at work! Install was very simple (running the wires for the cameras was the most time consuming) and setting it up for web viewing was a snap. Then I had a problem. The DVR kept freezing after a couple of hours. I thought "well of course, look what I paid for it". I contacted service at service@zositech.com and didn't bother to hold my breath. I have had plenty of experience with Comcast and Verizon and wasn't exactly hopeful. Here's where it gets REALLY good! I had an answer, an apology, an offer for a rebate for my inconvenience, and a genuine fix WITHIN MINUTES! I was completely shocked! They had an update for the DVR, super simple instructions, and not one problem since then. They've checked back several times to be sure I'm completely satisfied and even offered to send out a new DVR, but not necessary, it's been running fine since the update! I've included some pictures of my $$$ system at work compared to the crystal clear view from Zosi. I'll update later with the night view (NO light, incredible view!) because I'm so happy with the system and more importantly, the service. I would be confident replacing my work system with Zosi because I know this company is prepared to stand behind their product. (And the PRICE! I still can't believe the PRICE!) If you've been sitting on the fence, pull the trigger!