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I have had Uniden phones for years and they just don't quit, so I purchased the DECT 6.0 base unit w/2 phones as an upgrade since my phone service was changing to VOIP and my older Uniden phones wouldn't work with it. When I purchased the accessory phone, I could NOT get it to register. Emailed and got some suggestions, none of which worked. Finally called the tech support line (I didn't have to wait long at all as opposed to other reviews I've read). Here's what she told me to do, and it WORKED. (again, obviously, make sure the accessory phone is fully charged). * Remove the base unit's phone from its cradle. * Unplug the power from the base unit. * press and hold the FIND button on the base unit, then, while continuing to hold down the FIND button, plug in power again. The CHARGE light should then be flashing. You can release the FIND button. * press and hold the # (pound) key on the accessory phone you are attempting to register to the base unit and hold this phone OVER and NEAR the cradle/charging prongs until the phone goes through the registration process. (again, don't set the accessory phone in the unit, but just hold it near the unit). This FINALLY worked. Uniden needs to add this info to their product manuals so that this isn't such a frustrating process.