Bests & Worsts Reviews from Amazon

I originally bought this adapter 5 years ago and it had worked great up until recently when it wouldn't connect to my wife's car. However, it would connect to my car just fine. I sent an email to bafx asking them if there had been any updates to the adapter since the one i originally bought. About a day later Mark from bafx wrote me back and said there were no updates to the device. He had me do some tests and then offered to check my adapter if i sent it to them. I sent it to them and a few days later they sent me a brand new one. I was not expecting this kind of support from them for a device that was 4+ years out of warranty. Sorry for the long review, i just thought i should share my experience. The new adapter works perfect.