393
people found this helpful, as of 2023
ranked #54,545 most helpful
out of 571,544,897 reviews
★★★★☆
Bluray set suffers from audio problems
Picture quality looks great scanned in high definition compared to the standard DVD releases but there are audio issues with the DTS-MA 5.1 audio beginning with the first episode "Brother's Keeper" there are several scenes where the audio sync is off 10-15 frames. I know there was a lot ADR dubbing in places which are also evident on the DVD but comparing it to the DVD release it's noticeably worse. Also the second episode "Heart of Darkness" the audio is 180 degrees out of phase and sounds hollow and has a strange echo/reverb effect on certain scenes. The 5.1 Dolby mix on the DVD sounds better. Also the episode "Home Invaders" would not play DTS-MA audio and can only play Dolby 2.0 stereo only. "Evan" has out of phase audio with echo/reverb distortion on the DTS-MA audio but sounds fine on the Dolby 2.0 stereo mix. I have sent an e-mail to Mill Creek Entertainment bringing these issues to their attention in hopes that they will fix the issues and offer corrected replacement discs.
10/13/16 - Mill Creek has responded to my inquiry and have forwarded my concerns to their production and manufacturing team to investigate the audio issues and will contact me when they have determined the best course of action should they offer replacement discs so there is hope they will fix this!
UPDATE: 10/31/16 - Mill Creek has responded to address the audio problems. They will be sending out corrected replacement discs! Here is the e-mail they just sent out:
"To our customers and fans of Miami Vice, we thank you for your patronage and passionate responses to the Miami Vice - Complete Series release on Blu-ray. We appreciate the messages we have received and have been following on forums and social media. We have investigated and reviewed the issues found, debated, and discussed. We hope we can provide answers and clarity because we want fans to be able to enjoy this landmark TV series to its fullest.
• Aspect Ratio
o It has always been our intention to release the series in its original, full screen aspect ratio which is how the HD masters were provided to us.
• Packaging
o Based on customer feedback, we chose to package this product using standard Blu-ray cases inside a slipcase instead of packaging using cardboard sleeves. Unfortunately, we cannot control how our resellers re-package and ship direct-to-consumer, so for any consumers receiving damaged product from shipping, please notify the retailer directly.
• Audio Sync
o The audio throughout the series is in sync as on the masters provided. For those moments questioned, they are a result of dubbing (ADR) from the production of the show. We have been unable to identify any occurrence of asynchronous audio as a result of our authoring of the episodes. We have concluded that the issues are more noticeable now than in previous DVD releases due to the uncompressed DTS-HD Master Audio and HD video which cause these slight imperfections to become much more audible than ever before. This also affects the dynamic range in the audio during scenes where background audio may also become more noticeable. This will vary by individual home audio systems, setups, and personalized audio settings.
• 5.1 Audio
o We have re-QCed each and every episode across all five seasons and have identified the following 4 episodes in Season 1 which have errors with the new 5.1 lossless audio:
“Heart of Darkness”
• The 5.1 audio track does have issues in the mix creating an echo/reverb-like effect that phases in and out periodically throughout the episode.
“The Home Invaders”
"Nobody Lives Forever"
• The 5.1 DTS-HD Master Audio tracks were accidentally left-off the disc after we conducted the original QC
“Evan”
• The 5.1 audio track does have issues in the mix creating an echo/reverb-like effect that phases in and out periodically throughout the episode.
We apologize for these errors and are fully prepared to fix the issues in Season 1 on Discs 1 and 4 of the Blu-ray Complete Series set. We will send disc replacements out to customers who contact us and provide us with proof of purchase. It will take several weeks for replacement discs to become available, so we appreciate your patience as we work to resolve these errors."
Bravo, Mill Creek, for taking responsibility and fixing the audio problems.
October 2016 · Movies and TV · verified purchase