Bests & Worsts Reviews from Amazon

Received this on the 4th and it worked good till two days ago. It stopped working in car for apple carplay. Now tonight, it has stopped charging phone. Nothing visually wrong with it. I know they back their products and I have not reached out to them since its such a waste of time shipping back and waiting for replacement Bahhh. Edit: I have changed the rating for now since Anker actually contacted me and has already sent out a replacement for defective one. They just ask for S/N that is attached to wire which I will take care of. Like I said, I knew they backed their products and this is further proof. Thanks.