Bests & Worsts Reviews from Amazon

I have thousands of photographs and movies of family. They are precious to me as many of those pictured are no longer here. These photos and movies are scattered with minimal organization on three different computers and a total of 5 hard drives, along with numerous CDs and DVDs. I have not been able to find any software organizer to pull all of these together in one place, until ThePhotoStick. It is Painless! It will search out and copy just about every format a novice is likely to have. There are a few settings you can make to suit your preferences, such as putting all images into a single folder, or keeping a file/path type structure. You can select to search entire drives or exclude certain drives, folders, etc. I plugged one ThePhotoStick 128 into all three of my computers and I know that All of my image files are safe. And here is one caveat to be aware of: if you have copies of the same image on different computers, you will have multiple copies on ThePhotoStick, taking up space needlessly. The Seller offers very good, sometimes slow, customer support, and they tell me there is no known way to eliminate those duplicates, at least at this time. Lesson learned: I purchased 2 more sticks for a total of 3 (actually 4, but more about that later). I will use 1 per machine. This means I will probably never run out of storage space because I take family photos and videos, I am not a professional, and I won't live long enough to fill hundreds of Gigabytes. I have actually purchased 4 of the 128s. My first purchase, from their website, was for two. I wasn't sure how they would work for me, so I used one and put the second somewhere else. I don't know where that somewhere else is now! I am not an employee, nor a paid reviewer. It would be really nice if they would send me a replacement, but I haven't asked for that. And if they do, I don't think I could compliment the company any more than I have. UPDATE: I have downgraded my rating from 5->4 Stars. I was forgiving the sometimes slow customer support in favor of a product that seemed to be just about perfect. Two events since my first review: 1>This stick failed to work, to be recognized, by two different Macs; useless! That's 1/3 ThePhotoStick 128, a 33% failure rate. Admittedly a too small sample size, but enough for me. 2>Multiple email contacts with tech support about deleting files failed to get me any useful information. Then a possible solution came to me in a dream: try a 3rd party file inventory/cleanup app. It worked, but I had to do an hour's worth of fooling around with deleting, moving, and emptying trash to solve my problem. So, I am suggesting from my experience that if you want to take a small chance buy this from Amazon rather than directly from the seller. Amazon stands behind their return policy and won't give you a headache. And if you get a working stick, it is great.