Bests & Worsts Reviews from Amazon

What’s interesting about this five star rating that I’ve given to this RAVPOWER external charger, is that actually the first unit I received had a slight defect. It worked fine for a few charges, and would continue to charge its own battery without any problems, but when plugged into my iPhone, the charging became sporadic. I immediately contacted both the RavPower manufacture and the company that sold it on Amazon called SunValleytek. Within hours I received emails from both companies. Without any further need to explain the problem, they both offered to send a replacement unit immediately. Both RavPower and SunValleytek showed enormous concern for customer satisfaction, and confidence in the quality of their products. They stated that the problem I had was quite rare, which from reading the other reviews, I believe is true, and yet because they care so much about the reputation of their companies and the unit itself, they gave me this incredibly generous offer to send a replacement right away (instead of having to send the unit back for repair, etc.). I took the manufacturer’s offer, and within two days I received a new unit. I have now use this new charger many times for dozens of phones in my company, and on a daily basis there are always at least two units being charged at once (you can charge two phones at a time). So the new unit has had quite a workout in the last month. It works perfectly. I must also say that the unit itself is beautifully built, extremely solid, with a craftsmanship you hardly ever see anymore in electronics. There is nothing cheap, flimsy or plastic about this unit. I have subsequently purchased several other RavPower products, including one to charge laptops (please note that this unit is perfect for charging IPhones, Ipads etc., but is not made for laptop charging), and they too are beautifully engineered and designed. In fact this external charger shows more care and thought in its design than the iPhone it is made to charge! I have now charged IPhones over a dozen phones from approximately 10% to 100% on one charge, and the LED gauge still shows it has over 50% power to continue charging more units. It is compact and also comes with a well-made protective pouch for easy transport. I, and my employees, work in the “field”, and this excellent charger has saved us on many occasions when we are in areas with no other power source. I recommend this unit as the one and only to purchase for external charging. And I’d also like to say that at this point for my own experiences anything manufactured by RavPower is worth purchasing. And as for SunValleytek, if you see they are the seller involved in something you are interested in purchasing, buy it from them without hesitation. If only all the Sellers online were as good as them.