Bests & Worsts Reviews from Amazon

I'm writing this review to inform purchasers that there is a point in the disc around the 65 minute mark where the screen goes blank when it is supposed to show a reaction shot of Henry. The blank was in the print that they made the disc from and last about 5 seconds. This defect shows up in both the blu-ray and the DVD. Criterion is making replacement discs available. Email them at mulvaney@criterion.com and put ERASERHEAD REPLACEMENT in the subject. They will give you an address where you can mail your disc. They will send you a replacement disc and a $10 certificate that can be used at their on-line store. Other than the problem with the discs, this is a great product that is up to the usual high standards of Criterion. The picture and sound are great. I haven't watched the extras so I cannot speak to their quality. I love this film and would be giving it a 5 star review if it wasn't for the problem with the discs. I think Criterion is handling it well although I wish they were getting the information out to everyone easier. There is nothing about this problem on their website.